Shipping Policy

Shipping Policy

Effective Date: 15th June 2026

Thank you for shopping with IN & OUT CARE. We are committed to delivering your orders safely and efficiently across India.

1. Order Processing

  • Orders are processed within 1-2 business days after successful payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next working day.
  • During high-demand periods, processing times may be slightly extended.

2. Shipping Coverage

We currently deliver across most serviceable locations in India through trusted logistics partners.

Delivery availability may vary based on pin code coverage and courier partner serviceability.

3. Delivery Timeline

Estimated delivery timelines are:

  • Metro Cities: 3-5 business days
  • Tier 2 & Tier 3 Cities: 5-7 business days
  • Remote Areas: 7-10 business days

Delivery timelines are estimates and may vary due to unforeseen circumstances such as weather conditions, transportation disruptions, or regional restrictions.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.

Promotional offers such as free shipping may be available from time to time.

5. Order Tracking

Once your order is dispatched:

  • A shipment confirmation message/email will be sent.
  • Tracking details will be shared to enable customers to monitor delivery status.

6. Damaged Shipments

If a package appears damaged upon delivery:

  • Please refuse delivery if the damage is visible.
  • If accepted, report the issue within 48 hours of delivery.
  • Share photographs of the damaged package and product with our customer support team.

7. Delivery Delays

While we make every effort to ensure timely delivery, IN & OUT CARE shall not be held responsible for delays caused by:

  • Natural disasters
  • Government restrictions
  • Transportation disruptions
  • Courier partner operational issues
  • Events beyond reasonable control

8. Contact Information

For shipping-related inquiries, please contact:

IN & OUT CARE

A Brand of Insight Medicare LLP

  • Email: support@inandoutcare.in
  • Phone: +91 8329110852